Delivery & Shipping
£6.50 Next Day Delivery
We use DPD for deliveries and endeavour to ship all orders the same day, if received Monday to Friday between the hours of 9am to 5pm. If your order is placed outside of working hours it will be shipped the next working day. We charge £6.50 for next day deliveries for all orders under £60 exc VAT.
FREE Next Day Delivery
All orders over £60 will automatically qualify for our FREE Next Day Delivery service.
£3.80 DPD 2-3 Day Delivery Service - Orders under £35 exc VAT
We use DPD for deliveries and endeavour to ship all orders the same day, if received Monday to Friday between the hours of 9am to 5pm. If your order is placed outside of working hours it will be shipped the next working day. We charge £3.80 for all orders under £35 exc VAT. You will have the option in the checkout process to upgrade to our Next Day Delivery service.
PLEASE NOTE: Delivery time and tracking cannot be provided by Cheap Locks on this service and therefore compensation cannot be provided on any loss of goods
Orders with Extra Keys
if you require extra keys with your order, you have until 2pm in order for us to process this on the same day.
UK Based Orders
5 working days should be allowed before contacting us if your order has not arrived.
Please note that if you live in the Highlands, orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 days, depending on the destination.area delivery may take longer than specified.
European orders usually arrive within 3 to 7 working days but please contact us before to confirm your destination address.
Not at home during the day?
No problem. Your billing address should be the address your card is registered to. However, you can have your parcel delivered to an alternative address. Just fill in the desired address in the Delivery Address section.
You will need to sign for your parcel so that we know you have received it. If you are out when the postman calls, don’t worry! You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Your parcel will be kept for 2 days and if not collected or delivered it will be sent back to us. If you would like us to re-send your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.
Tracking your order
Your unique order tracking number can be emailed to you upon request. Alternatively you can call us on 0800 6125 023.
Haven’t received you order when expected?
If your order doesn’t arrive when expected please contact our Customer Service Department on 0800 6125 023. Please be aware that Cheaplocks.co.uk cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.